Visaely

Privacy Policy

Last updated: 9/5/2025

1. Introduction

At Visaely, we are committed to protecting our users' privacy and securely processing personal data. This Privacy Policy explains our practices regarding personal data that we collect, use, and protect through our mobile application and website designed to facilitate your visa application processes.

2. Information We Collect

2.1 Personal Information

  • Name, surname, and email address
  • Nationality and passport type information
  • Travel plans (destination country, travel date, purpose)
  • Visa application status and progress information

2.2 Technical Information

  • Device information (operating system, app version)
  • Usage statistics and in-app activities
  • IP address and location information (anonymous)

3. How We Use Information

  • Create personalized visa application guides and to-do lists
  • Track your application progress and send appropriate reminders
  • Improve app performance and resolve technical issues
  • Collect anonymous analytics data to enhance user experience
  • Fulfill our legal obligations

4. Information Sharing

We do not share your personal information with third parties. However, we may share limited information in the following circumstances:

  • With official authorities when legally required
  • With trusted technology partners who provide our app infrastructure (under data processing agreements)
  • In situations where you have given explicit consent

5. Data Security

We use industry-standard security measures to protect your data. All data is encrypted and stored on secure servers. We conduct regular security audits to keep our systems up to date.

6. Children's Privacy

Our application does not knowingly collect personal information from children under 13 years of age. If we discover that we have collected personal information from a child under 13, we will delete this information immediately.

7. Your Rights

Under GDPR and applicable data protection laws, you have the following rights:

  • Right to access your personal data
  • Right to request correction of inaccurate data
  • Right to request deletion of your data
  • Right to object to data processing
  • Right to data portability

8. Contact

If you have questions about our privacy policy or wish to exercise your rights, please contact us at privacy@visaely.com.

9. Policy Updates

We may update this privacy policy from time to time. When there are significant changes, we will notify you through in-app notifications or email.